The maintenance of a store is an important process that largely determines the level of its performance. Pay attention to some important points that need to be foreseen for competent store content.
It is necessary
- - planning of compulsory expenses;
- - planning of repairs, replacement of equipment;
- - optimization of trading processes.
Instructions
Step 1
Store maintenance is a responsible process that can contribute to both the prosperity of a business and its forced closure. In general, the maintenance of the store is quite expensive, and the first time after opening, even with a skillful management and competent policy and strategy of work, the first real "net" profit can not be obtained very soon. The break-even point is reached at best (for a small store) in 3-4 months.
Step 2
First of all, provide for expense items that will have to be paid monthly. These include: utility bills (including, if necessary, telephone and Internet), security service, wages for the janitor and cleaner, maintenance (plumbing, electrician, etc.), advertising costs. When considering these issues, immediately determine for yourself what is included in the responsibilities of this object (for example, what kind of area around the store needs to be maintained, and, if the premises, for example, are rented, should not the landlord do this).
Step 3
Also decide what types of repairs should be classified as urgent, and how often non-urgent repairs should be performed; how often and to what extent cleaning should be done; what actions should be taken to maintain the store on weekends, and other similar questions.
Step 4
Highlight the content of the store's equipment as a separate issue: how often it will be checked, modernized, replaced with a new one. And pay special attention to the content of the goods (quality of unloading, storage, preparation for sale, layout, etc.).
Step 5
The content of the store also includes the organization of the customer service process. Create optimal conditions in the store for acquainting visitors with the assortment of goods, give them the opportunity to make their own choice, and monitor the conscientious fulfillment of their official duties by the sellers. Think over a range of additional services designed to attract customers: from free packages at the checkout to various promotions, discounts and sales.
Step 6
Keep in mind that, in the end, well-organized store content ensures high economic efficiency of its operation.
