Refunds for low-quality goods are quite common in the life of today's consumer. If the seller values their reputation, they will refund your money without any persuasion.
If the seller knowingly sells a low-quality product and, at the same time, refuses to return money to the buyer for it, a certain influence is required on him. In order to make an unscrupulous seller pay, you need to follow several of the following rules.
It is necessary
In order to force the seller to pay for a low-quality product and return your money, at the time of purchasing the product, you need to follow several rules and have several documents on hand. As a last resort, legal advice may be required
Instructions
Step 1
The first, and, in practice, the main rule - at the time of making a purchase, be sure to make sure that both the cashier's receipt and the warranty card are issued.
Step 2
Please keep all documents accompanying your purchase during the warranty period.
Step 3
As soon as you find a defect, without delay, contact the store where you bought a low-quality product.
Step 4
Write a statement. In it, indicate that a marriage (or other flaw) was found and demand a refund of your money. In no case do not limit yourself to verbal claims, only a written appeal matters.
Step 5
A conscientious seller will immediately react and give you your money back. An unscrupulous seller may try to shift responsibility for a defect onto the buyer. Don't give in. Conduct an independent review.
Step 6
Be confident. If an unscrupulous seller continues to behave incorrectly and refuses to pay, contact a lawyer. On this it will be possible to put an end to the process of returning your money.
