With the modern pace of life and traffic congestion, home delivery service is in great demand. The development of online commerce has only strengthened this trend: it is easy to choose any product at home at the computer and then receive it conveniently and pleasantly for many buyers.
It is necessary
- - start-up capital;
- - the Internet;
- - transport.
Instructions
Step 1
You can organize your own courier service, which provides services to various organizations for the delivery of any goods. Such a business is more profitable because it requires a minimum investment. Register your company. Recruit a staff of couriers or freight forwarder drivers. Advertise in local media, create your own page on the Internet and gradually build up regular customers. Grow your staff as your client base expands.
Step 2
It is most profitable to arrange home delivery if you have a company that manufactures or sells any goods. If this is a food business or an online store, you will significantly save on the sales area or other space required for work.
Step 3
Take care of the correct promotion of your company. Update your advertising brochures regularly, promote your products on the Internet. Try to create a proposal that sets you apart from the competition. If you are confident in your abilities, come up with a bold slogan, for example, "delivery within an hour or your purchase at our expense."
Step 4
Create a flawless logistics system. Hire the required number of personnel, draw up shift schedules, calculate the travel time in the main directions of the city (taking into account traffic jams and other circumstances). Provide all couriers or forwarders with cellular communication and demand to immediately inform the client about even the slightest delay. Take care that the delivered goods (especially when it comes to ready meals) does not deteriorate during transportation. A separate specialist should be hired to manage the delivery service, who will take over the entire organization of the entire delivery cycle.
Step 5
Pay attention to image and corporate culture. Introduce a uniform uniform for the delivery service workers with the company logo. Conduct trainings on the rules of communication with the client. Describe in detail all the actions of the courier - from contacting the buyer to the number of steps that he can take in the client's house. It is these little things that form consumer loyalty.
