Russian Standard Bank is a Russian commercial bank, part of the Russian Standard holding. The head office is located in Moscow. Carries out its activities as Joint Stock Company "Bank Russian Standard". Provides a full range of banking services for both legal entities and individuals. For constant communication "bank-client" specialists of the bank "Russian Standard" developed a round-the-clock hotline.
The hotline of Russian Standard Bank JSC is a permanent information service for the bank's clients. Not only regular customers can call the hotline and use the services of the service, but also those who wish to become one. Specialists working on the hotline are always happy to provide comprehensive information about the bank's activities, advise on all questions of interest that customers may have, remotely help to complete banking transactions supported by a "hot" service.
At the present stage, the hotline is the most demanded and popular service. It is the most understandable and convenient for most clients of credit and financial institutions, including JSC Russian Standard Bank.
Using the hotline service of Russian Standard Bank JSC, you can connect Internet (online) banking services without visiting a branch, clarify the conditions for credit deposit agreements, find out about the movement of funds on current or card accounts, change the access key to the account through the payment card, as well as block access to the account in case of loss or theft of the payment card.
Hotline numbers of JSC Russian Standard Bank operate around the clock and are free of charge. For a more convenient and quick use of the hotline numbers, the bank's clients are advised to enter them in the telephone directory. The main telephone numbers of the service are 4 numbers.
1. 8-800-200-6-200 - hot line, mainly intended for individuals. Contacting here is free of charge for mobile and any landline telephones throughout Russia.
2. + 7-495-748-07-48 - the number is intended for landline calls within the Moscow region.
3. 8-800-200-94-49 - number, mainly intended for solving issues of plastic card holders. All questions that have arisen among users of the bank's plastic cards, including those abroad, are resolved by "Russian Standard" on-line.
4. 8-800-200-32-03 - a number that is convenient for resolving issues related to remote services and Internet banking, sms - notifications, applications for mobile devices.
Information about the hotline phone numbers is always posted on the official website of the financial institution.
The hotline assumes connection with an employee of the call-center, whose staff at JSC Russian Standard Bank is quite large. If the client's question is complex or non-standard, requires more careful consideration, then it is redirected to the specialist of the bank branch or technical support service to resolve it.
When calling the hotline to consumers of banking products, call-center specialists may offer additional services, for example, obtaining a loan, a new deposit, insurance, or a debit card.
Thus, it becomes clear that the hotline was created to resolve the most urgent issues of the bank and its clients. JSC Russian Standard Bank continues to improve this service for more profitable cooperation and close relationship "bank - client".
