You can check the balance of Troika via the Internet in your personal account on the Moscow Transport Card or Strelka website. There is no such service directly on Troika's official website.
Troika is a plastic card purchased for travel on the metro, trains and municipal public transport. It is sold in specialized cash desks, balance replenishment is carried out at points of sale, via the Internet or at points of receipt of payments.
Feature of checking via the Internet
You cannot find out the balance on the troika.mos.ru website using the Troika card. It is planned that in the near future a personal account will be created on this portal. Today, you can only make direct or remote replenishment on it, get information about where the card is received.
You can find out the balance via the Internet only using the Moscow Transport Cards application. It is compatible with smartphones connected to the Internet using NFC technology. To get information you need:
- install the appropriate application;
- attach the card to the back of the device;
- wait for the information to be displayed on the screen.
Please note: the application can be used on tablets, but this option is not suitable for an iPhone user. Before applying the card, make sure that the contactless data reception function is working correctly. If it is not found in the settings, you can contact the service center to configure the application. Checking in this way is convenient, since it makes it possible to check the balance at any time of the day.
Balance check via computer
Through a computer, you can remotely view the balance of plastic through the Strelka application. To do this, you need to go to your personal account on the strelkacard.ru website. All the information of interest will appear on the screen.
If the user has not previously registered, then you need to:
- create your account;
- link a card;
- undergo personal data verification.
Further login is carried out using a phone number or email address.
What if there is no internet connection?
The simplest thing is to use the help of the technical support service, dial 3210 on your mobile. Qualified specialists will help you easily get out of a difficult situation, tell you about the balance, and, if necessary, specify the addresses of the nearest payment acceptance points.
If you need help information in the metro, where cellular communication does not work, use the terminals. You need to attach a travel card to one of them to get useful information. Such terminals are also used to confirm remote top-ups. You can also check the balance and the number of unspent trips in the passenger compartment. The remainder is displayed with each pass. Most people use this method to get the information they need.
