Making purchases on the Internet is convenient and simple. It saves time and money, but only if you know exactly what you want.
Instructions
Step 1
When choosing an online store, pay attention to the reviews about it, about the staff and customer support. Try calling the store or contacting the manager in some online way. Pay attention to the speed of response and the manner of communication. At the same time, you can get expert advice.
Step 2
When ordering a product, please note whether it is in stock. Some online stores act as intermediaries between wholesale companies and end customers and do not store the entire range of products offered, but order it for a specific request from their supplier. This position will be reflected on the site with the inscription "we will order this product from the supplier" or "on order". The speed of delivery will depend on this.
Step 3
An order in the online store is carried out by placing the product in a virtual basket. After you have ordered everything you want, you need to choose a delivery and payment method.
Step 4
Most often, delivery is by courier and postal. Delivery by courier is more expensive, but also more convenient, you have to go to the post office yourself. Courier delivery usually takes place only within one city, the one in which the office and warehouse of the online store are located. Some online stores have pick-up points.
Step 5
The methods of payment for the goods depend on the delivery method. If you have chosen courier delivery, then usually payment is made in cash, in the hands of the courier. The courier is obliged to give you change in full, but it is clear that he may not have the necessary bills, so it is better to prepare money in advance and without change. When the courier has brought you the goods, you can cancel the purchase at any time, but most often you will have to pay for the courier's departure.
When delivering by mail, such a method of payment as cash on delivery is possible. This means that upon receipt of the goods, you will pay money in the mail. You will not be able to first open the parcel and look at the goods, and then pay or refuse it. You will have to redeem the parcel, right at the post office you can see what is inside and send it back in case it does not meet your expectations. The store usually includes a return sheet in the package. If there is no such sheet, then you need to call the store and clarify the rules for returning the goods.
