Most Russian citizens have personal bank card accounts, but many people, including retirees, use traditional savings books. You can find out the state of the account in the savings book using the phone, the Internet or a personal visit to the bank upon presentation of an identity document.
Instructions
Step 1
Come to the central office or branch of Sberbank of Russia. Show your identity document and passbook. Tell the bank employee your request to check the balance on the savings book. After a thorough check of the information provided, the bank employee will provide the necessary information about the balance of the account on the savings book. If necessary, you can withdraw a certain amount of funds from your current account.
Step 2
Most of the clients of Sberbank of Russia connect to the mobile banking service. Its essence lies in the fact that the movement of funds in the account is reflected in the form of SMS notifications coming to your mobile phone. This service is paid. For it, a small amount is withdrawn from your personal account every month.
Step 3
You can check your passbook balance online. Go to the main site of Sberbank, register on it, enter your last name, first name, patronymic in accordance with the identity document, account number, as well as the mobile phone number to which you will receive a notification in the form of an SMS message with a password. Enter it in the field to access your profile and wait for a call from the support service operator, who will clarify the necessary information with you and tell you how to go through identification on the site. Then go to the online service. With it, you can find out the balance on the savings book at any time of the day. Moreover, you do not need to come to the bank and stand in line.
Step 4
Call the toll-free number of the Sberbank customer support service. Set your phone to tone mode. Enter the required information following the instructions of the answering machine. With the help of this service you can find out the state of the account on your savings book.
