A loan without visiting a bank is a service that saves not only time, but money.
Today, many Russian banks are trying to improve their customer service and the quality of services provided, while making this service more enjoyable, convenient and effective for their potential customers.
One of the many such improvements is considered to be the introduction by many banks of the Russian Federation of online applications for the issuance of a certain type of loan. This innovation is considered unique also because it allows clients and borrowers to apply for any type of loan without leaving home and sitting in front of a computer on the Internet.
An online application is a form of a loan application on the Internet on the main website of the bank, after filling it out and sending it to the address specified on the website, a potential client or a borrower who is already an earlier client can complete an application without collecting financial and supporting documents, checking credit history and guarantors for the desired amount.
In this case, the human factor must also be taken into account. That is, applications filed directly in the branches are sent to a certain committee or body of the bank for subsequent verification of documents provided by the borrower, as well as solvency and credit history in other banks. Fulfillment of all these conditions can take a certain amount of time, therefore, the consideration of such applications in banks is often delayed.
Completed online applications are sent mainly automatically to the application database of a certain branch of the Bank, where they are processed by various banking programs and within about 1 hour the program issues an approval or refusal to this client. If the program approves a loan to a client, then the Bank is obliged to disburse this amount to the client within a certain period.
However, these application forms also have drawbacks. When submitting such an application, it should be borne in mind that many banks in the official documents regulating their activities have a record that the Bank has the right not to explain the reasons for refusal on a particular loan application. That is, if a client who has previously received loans, has sufficient income for subsequent payments and a positive credit history, the program is rejected for the next loan application, then the Bank has the right to refuse the client without explaining the reasons.
Thus, we can say that the online loan application is still a positive improvement for both banks and clients. In this case, banks benefit from the fact that the consideration of applications takes place automatically, bypassing the human factor and protracted periods of consideration, which directly affects the positive attitude of customers to the Bank, and it is convenient for customers that they can apply for a certain type of loan product without collecting a package documents, and that you can get the desired loan amount without visiting the branch and bypassing the queues.
