Even the fact that now household appliances are purchased in large brand stores with warranty service does not relieve buyers of the need to contact service centers. Therefore, this line of business brings a decent profit to the owners.
It is necessary
- - premises;
- - instruments;
- - telephone.
Instructions
Step 1
First, you will need to decide how you will work. You can enter into an agreement with a specific firm that produces a particular brand and serve the customers of this exclusive store. But you will have a lot of profit if you have a contractual relationship with several brands. The only downside here is that you will not be able to hang a specific manufacturer's sign at the entrance to your center. You also have the opportunity to work independently and repair everything: from mobile phones to large household appliances.
Step 2
Rent a room. By and large, in this case, there is no need to choose the most passable place, since you will be found through advertisements and recommendations. But the center should be located in an easily accessible area, and not on the outskirts of the city, so that customers can easily reach.
Step 3
Purchase the tools and test equipment necessary for the repair of household appliances and electrical appliances. Organize a workplace for the foreman and operator who will take orders and answer phone calls. It is best if these workers are in different rooms so that the master is not distracted from his painstaking work.
Step 4
Set up a call center. Sign a contract with a mobile operator, which will provide you with a number that is convenient both for memorization and for calls from mobile and landline phones. The operator who will answer calls and receive equipment from customers should always be courteous to people. This is the first and practically the only person with whom the clients of your center will communicate, therefore it depends on him to a greater extent whether they will come to you again and whether your service will be recommended as professional and the best in the city.
