Using the Yandex. Money Internet wallet, you can pay for various goods and services online. At the same time, if you make a mistake when sending money, in a number of situations you will be able to return yourself the mistakenly deposited amount.
Instructions
Step 1
When making each money transfer, use the service of additional protection of your funds. For each transfer, assign a special four-digit security code. Memorize or write it down. Then select the period during which the code will be valid. Send the payment and give the code to the addressee. He will have to enter it correctly before the expiration of your chosen period. Otherwise, the entire amount sent will be returned to your account. Such a system will help you protect yourself from sending money by mistake. However, it may not be used in all cases, for example, such a payment to an online store can cause difficulties.
Step 2
If you did not specify the security code, and the transfer went to another wallet, try to contact the recipient and explain the situation. In some cases, this can help you get your money back. You can also contact the technical support of the site. The chance that your money will be returned is small, but there is, if, for example, the erroneous sending was not due to your inattention, but to a problem in the system.
Step 3
If you encounter fraudsters, contact the police. In this case, the Yandex. Money customer support service will only be able to provide you with documents confirming your transfer of funds. The method of searching for fraudsters and their responsibility are similar for both standard and Internet crimes. If the cheaters are found and proven guilty, you can get your money back if it hasn't been spent yet.
