Non-cash settlements are carried out by individuals and legal entities in a variety of ways - by contacting the bank with a payment document, using the Internet banking service or the Client-Bank system. In any of these cases, it may be necessary to revoke the payment, for example, to correct erroneously specified details or incorrect crediting.
Instructions
Step 1
If you are an individual, with a Sberbank receipt for payment, contact the branch where the payment was made with an application addressed to its manager. In the application, which is written in free form, indicate the date of payment, the details of the transfer and the amount, ask to withdraw the payment. Do not forget to include a copy of the receipt with your application. You will have to pay for the return operation, the commission is 50 rubles. Usually, the return transaction does not take more than 3-4 days.
Step 2
If you carry out transactions on your account opened in any bank through the connected Internet banking service, consult with a specialist of your bank's round-the-clock support service if they will be able to provide an option to revoke a payment. It depends on the status of the sent payment at the time of the request.
Step 3
Each bank may have its own rules, but if the payment has already received the status "processed", most likely, you still have to pay a fee for the refund. It will be possible for free to cancel a payment that has the “sent” status, which means that its processing has not yet begun. You will be required to enter a verification code before the Revoke button is activated. After clicking it, the payment status will change to "new" and you can edit it or completely delete it.
Step 4
When working in the "Client-Bank" system, which is used by many companies to communicate with their bank, after the decision to revoke the payment has been made, you need to call your servicing bank and contact the operator. Name your organization, the number of the payment order and its amount.
Step 5
Further actions depend on the software that supports the "Client-Bank" system. In any case, you will need to confirm the review in writing. Send a letter to the bank, in the subject of which indicate: "Payment revocation No. … from …". In the letter itself, state the request to withdraw the payment and indicate the reason why it should be done. Save the letter, go through the synchronization procedure, after which it will be sent to the bank and will be moved to the appropriate folder.
