Mobile Bank is a practical, rational USSD and SMS service that gives users broad powers in managing bank accounts remotely, online. But there may be different situations: the loss of a gadget or a bank card, the need for this service simply disappears - in this case, the service can be blocked for a while or turned off altogether.
How to block Mobile Bank if your phone is stolen
Mobile service allows you to carry out banking transactions, pay fines and services from a cell phone and it cannot be denied that this function is very convenient to use. But suddenly they got into trouble - they "sowed" a phone with a SIM card connected with the "Mobile Bank", or even worse, it was stolen from you. In this situation, you must act immediately in order to exclude the possibility of leakage of information on your bank cards to third parties. Urgently contact the Call Center at one of the numbers: 8 800 555 5550 (free), 7 495 500 5550 with a request to disconnect the service. Be ready to tell the operator of the Center the card number and the code word received during its registration. Be sure to call your cellular operator to block your mobile number.
Disable service via SMS
There are many ways to opt out of service. A publicly available 24/7 option anywhere - to disable the "Mobile Bank" via SMS. An indispensable and sufficient condition for this action is the presence of cellular communication.
Send SMS to the universal number from Sberbank "900" with the following text: "Blocking services (s)", or "Blokirovkauslug", or "Blockserrvice", or "04". Note - words are written without a space. In case of a positive result, the bank administration will receive a notification: “Mobile Bank services are blocked”. But keep in mind - the blocking is partial. What does this mean? Your device will not receive requests, notifications from the bank, but at the same time, the monthly payment for mobile services is saved.
You don’t want to part with the service completely, but you don’t need the full functionality of the service. Why pay money for what you don’t use when you can reduce the activity of your mobile resource by switching from a paid service package to a free “Economy”. To do this, you do not need to rush to the office at breakneck speed, just send SMS “ECONOMXXXX” to the number “900”, where X is the last four digits of the card. After receiving the code, send it back - the tariff will be changed instantly. The whole manipulation will take 2-3 minutes.
For using the “Economy” tariff, you don’t pay a penny, while you still have the opportunity to manage your accounts from your phone. The only thing is that there will be no messages about the movement of money on the card. Information on banking operations and card balance is available upon request. Notifications are paid, from 5 to 15 rubles per message.
Block Mobile Bank via Sberbank
Do you want to completely abandon the services of the "Mobile Bank"? Then you need to hurry up a little - visit any branch of Sberbank in person, taking a bank card agreement, and, of course, a passport. In the office, legibly and accurately fill out the standard application form and leave it for consideration. Arm yourself with patience - in three days, no later, the service will be blocked, which will be notified by an SMS message.
