Promsvyazbank is one of the 10 largest Russian banks in terms of assets. The bank is also widely represented in the segment of issuing plastic cards for individuals.
The balance of the Promsvyazbank card can be found at the bank branch or by requesting it at the ATM. Information about the location of the bank's ATMs, as well as partner banks (where you can check the balance and withdraw money without commission) is available on the Promsvyazbank website. It is worth considering that you will have to pay for a balance request at a third-party ATM.
But these methods are not always available, especially when you are on vacation in another city or country. Therefore, Promsvyazbank provides a number of features that allow you to monitor your account status remotely. Their advantage is that they allow you to track receipts and write-offs online 24 hours a day from anywhere in the world.
Customer Service Call
You can find out how much money is left on the card by calling the customer support service 8 (800) 333-03-03. Calls throughout Russia will be free. Residents of Moscow can use the number 8 (495) 787-33-33. The support service works around the clock.
SMS informing service
In addition, an SMS informing service can be activated at a bank branch or in the Internet bank. To connect the service remotely, you need to enter the PSB-Retail Internet Bank, then open the page with the list of cards and select the card for connecting the service, opposite the line “Card services” click “Configure”.
The SMS-informing service allows you to instantly receive information about all receipts to the card and expenditure transactions made with its use. For example, when paying for goods with a card, the holder will immediately receive an SMS with the purchase amount and the available balance. This service is paid, for it you will need to pay 45 rubles. per month.
Internet Bank PSB-Retail
Promsvyazbank has its own version of the Internet bank called PSB-Retail. According to this method, the cardholder has the ability to track all transactions from anywhere in the world. All you need is Internet access. Registering with PSB-Retail is extremely easy. To do this, you need to go to the Promsvyazbank website on the Internet bank page and then follow the instructions on the website.
The Internet bank has a wide range of functions. It allows you to get a card statement, as well as pay for services online or transfer money from one account to another. Here you can also connect the card to the 3D-Secure technology, which is designed to increase the security of online purchases using the card. When paying for any product, the user will receive an SMS with a number that must be entered to confirm the purchase.
