The ability to convince people is a profitable business. Of course, there are people with an innate sense of the ability to prove, to defend their point of view. For those who have not been rewarded with such abilities by nature, it is worth listening to the main points of the rules of communication between the seller and the buyer.
Instructions
Step 1
Speak confidently. The buyer will immediately suspect that something is wrong if your voice trembles during a conversation. Also exclude from colloquial speech the words-parasites: "mm", "well", "uh", and also, "probably", "maybe" … Replace them with affirmative words.
Step 2
Make eye contact. This is a prerequisite, so it will be easier for you to catch the general wave, the mood of the buyer and his intentions. In addition, it is a long-known fact that if a person looks directly into the eyes, does not look away, does not lower his gaze to the floor, this person is truthful.
Step 3
Use body language. Consider, words supported by emotional facial expressions and gestures are doubly powerful.
Step 4
Talk more. Try to fill the awkward pauses in the conversation with facts, give more reasons. If the opponent is ready to listen to you, then he is interested in your information.
Step 5
Be open. A straight posture, a beautiful smile is half of your success. Do not try to change the timbre of your voice, it will look ridiculous and untrue. Shifting from foot to foot indicates your insecurity, it may give the impression that you are trying to come up with something on the go, find the words. Consider the best position in advance.
Step 6
Know how to resist objections. If the buyer confidently proves the other side of your point of view, be prepared to fend off the facts. You must clearly understand the positive aspects of your product, respectively, all the disadvantages, your goal is to be able to smooth out.
