How To Tactfully Refuse A Regular Supplier

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How To Tactfully Refuse A Regular Supplier
How To Tactfully Refuse A Regular Supplier

Video: How To Tactfully Refuse A Regular Supplier

Video: How To Tactfully Refuse A Regular Supplier
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Even a business relationship based primarily on benefits implies some privileges for regular business partners with whom you have years of cooperation. In this case, you yourself may be unpleasant to refuse, and, at the same time, you want to maintain a normal relationship. Refusal of a regular supplier to continue cooperation is most easily formalized in the form of a letter, eliminating the awkwardness of a personal explanation.

How to tactfully refuse a regular supplier
How to tactfully refuse a regular supplier

It is necessary

  • - A computer;
  • - your company letterhead;
  • - Printer;
  • - the envelope.

Instructions

Step 1

It seems that it is easier, you found the same product at a better price, and you should refuse another supplier with whom you have established business cooperation for a long time. But in this case, the usual phrases like "we are forced to refuse further cooperation" can be misinterpreted and perceived as an insult. In the business world, you should treat your partners with respect and avoid completely breaking the relationship, so you should write a letter of refusal in such a way as to leave the possibility of cooperation in the future, because it is possible that the conditions of this cooperation may be changed in the future to your advantage.

Step 2

First of all, you should internally tune in that you are not going to write anything bad, and the refusal in business communication does not mean some kind of offense. Both you and your permanent partners pursue your goals, they may or may not coincide, but each of you has the right to achieve them in any more profitable, optimal and rational way. Your task is to refuse in the most tactful and correct manner. This is not so difficult to do.

Step 3

When writing a waiver, personal addressing is especially important. Start it with the following address: "Good afternoon, dear Ivan Ivanovich!" You should definitely thank your partner for the business proposals that he sent to you, or for long-term cooperation. It is necessary here that it is clear that you have carefully studied these proposals or that this cooperation has been useful to you. It is necessary that your addressee sees in the text those facts and words that are familiar to him. This confirms the sincerity of your words.

Step 4

Moving on to the refusal itself, it is necessary to clearly formulate both the refusal itself and the reasons that prompted you to reject the offer or suspend further cooperation. For example: “At the present time we cannot accept your offer, because our company is unable to purchase the offered goods at the indicated prices” or: “We are forced to temporarily refuse to cooperate with you on this matter, since we were offered more favorable conditions allowing to improve the efficiency of our company”.

Step 5

The letter of refusal should contain a mention of alternative options for cooperation in the future: "We express the hope that our cooperation will continue, and in the future we will remain partners and will be able to implement several new projects."

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