If, for one reason or another, you put money on someone else's phone number, this does not mean that they are lost forever. You can easily return them. True, the key point in this case will be that you have a check.
All telecom operators advise not to throw away the payment receipt until the money is credited to the account. The check will be needed not only in case of an error in the operation, but also if you made a wrong number. A check is a confirmation that you actually performed a payment transaction.
The first thing you need to do when you encounter an error in your data entry is to find the receipt. Call the support service of your operator and find out the location of the subscriber departments in your city. Choose the most convenient address for your visit and hit the road. Do not forget to take your passport or any other identification document with you. This is necessary for the operator to understand that it is you who own the SIM card.
Go to the window where the service related to questions about payments is performed, present your passport (or other document) and a receipt. Explain to your mobile operator what the error was. He will check your personal data, see if a balance top-up operation was actually performed. If all the data agree, then he will transfer money from the wrong phone number to yours.
If you threw away the check while paying for communication services at the contact center, it will be more difficult to get the refund, but it is still possible. You need to come to the branch where you replenished your balance. Explain the situation to them and ask them to punch out a repeated check, or write out a sales receipt with a seal. If the consultants remember you, they will fulfill your request without any problems. Only after that you can go to the subscriber department.
If the payment for mobile services was made through the terminal and you did not save the receipt, then the staff of the customer assistance center will not be able to do anything. However, if you remember exactly which number you made a mistake, then you can try to contact the owner of this number. If he is an honest and understanding person, he will come into your position and put the same amount into your account.
