Any business depends on the number of clients. If they do not exist, the organization, even the richest, cannot last long. This is why many entrepreneurs are so puzzled by the increase in customer flow. This is not difficult to do if the goods or services you trade are of high quality.
Instructions
Step 1
Analyze staff errors first. Perhaps the seller (manager, consultant) for goods / services does not work well. This may be due to the fact that he is not very interested in the work or his qualifications are too low. Listen to his conversation with the buyer, visit several times business negotiations.
Step 2
Imagine yourself as a client. Go through the full cycle of purchasing a product / service. Perhaps there are some facts that people might not like. Eliminate them. This can be poor renovation of the premises, long delivery times, lack of technical support, ugly packaging, and much more.
Step 3
Modernize your logo and slogan. They must be bright and original. Contact an advertising firm if you are not confident in your abilities. Build brand awareness.
Step 4
This can be done in various ways. Carry out promotions on the streets of your city, place advertisements on popular resources on the network, and engage in outdoor advertising.
Step 5
Make every client of yours a regular. To do this, hold promotions for buyers, send out congratulations on the holidays or periodically call them. Remind yourself as often as possible.
Step 6
Engage each employee to do their job the best they can. Set premiums and penalties, control them. If the staff do their job perfectly, there will be fewer (or no) unhappy customers. Word of mouth brings in more customers than any ad. Satisfy the needs of each customer - then the flow of customers will increase from day to day.
Step 7
Expand the range of services provided. So that a person can get in your organization not just a product, but also everything that may be needed for him. For example, transportation, spare parts, warranty service.
