Sberbank RF offers all holders of its plastic cards the Mobile Bank service. It is a complex of services provided by means of mobile communication devices. This service helps to perform a number of transactions only using a mobile phone. Therefore, the "Mobile Bank" is in great demand among users of Sberbank plastic cards. The advantage of this popular service for our time is that it is provided by almost all leading mobile operators. And if suddenly you think that you no longer need a "mobile bank", you can turn it off at any time.
It is necessary
- - a plastic card;
- - passport;
- - mobile phone.
Instructions
Step 1
For users of bank cards, it has already become a regularity to activate the "Mobile Bank" service when receiving a card. At the same time, the owners of plastic cards are guided by a wide range of useful "options" that are attached to the service. In particular, Mobile Bank users receive account information (on receipts and withdrawals of funds), request a card balance, top up their phone balance, transfer funds to the numbers of their friends and relatives, and even make transfers to cards of other Sberbank clients. And all this is possible only with the help of a mobile phone. It would seem, live - and rejoice. But in Sberbank, as in any other credit institution, you have to pay for the provided amenities. What will be your payment depends on the connected tariff.
Step 2
There are two of them: complete and economical. Full allows you to use all the services provided for 30 rubles per month (for holders of Maestro and Visa Electron cards) and for 60 rubles (for holders of Visa Classic and MasterCard Standart cards). For holders of Visa Gold and Gold MasterCard cards, this service is provided free of charge.
Step 3
The subscription fee (as in the full package) is not charged from the users of the economy package. Funds are debited for using the service only upon completion of the request. For each request about the limit of available funds, 3 rubles are withdrawn from the account and 15 rubles for each request about the history of transactions (5 last transactions).
Step 4
Despite the convenience provided by Sberbank, sometimes there are situations when no operations are performed with the card. But the payment for using the service is still charged. And then some users think about disabling this useful but paid option.
Step 5
There are several ways to disable Mobile Banking.
Step 6
The easiest is to disconnect at the banking unit. To do this, you need to contact the Sberbank branch at your place of residence (or where you received the card). The deactivation of the service is made upon a written application from the cardholder. The client must submit an application of the appropriate form and provide it to the operator. To complete the operation, you may be required to have a passport, a plastic card registration agreement, or the card itself. According to the information provided by Sberbank, disconnection from the Mobile Bank is made on the basis of an application by the cardholder (within three working days from the date of registration of the Application). After deactivating the service, an SMS message will be sent to your phone number stating that this service is deactivated for you.
Step 7
In some cases, the owner of a Sberbank plastic card can turn off the Mobile Bank service completely by contacting the contact center by phone 8-800-555-55-50 from any phone. You can also use your phone, which receives messages from the "Mobile Bank" service. You can easily disable the service by calling the Sberbank help desk (+7 (495) 500-00-05, +7 (495) 788-92-72). Telephones work around the clock. It is enough to call the indicated number and explain the reason for the call. Then, provide all the required information (bank card number, last name, first name, patronymic of its owner and the code word that is indicated by each client when drawing up an agreement for the issue of a plastic card) and clearly follow the instructions of the operator. The service will be deactivated within three working days.
Step 8
Also, the network is a way to temporarily block the "Mobile Bank" service. It is suitable for those plastic card users who do not want to receive any notifications on their card. In this case, the cardholder will not receive notifications about completed transactions. However, the subscription fee for the mobile bank in this case will continue to be charged. Moreover, in the amount of the full monthly cost.
Step 9
To temporarily block the "Mobile Bank" service, send a request to number 900 in the form of a message with the text: "BLOCKING SERVICES", BLOCKING SERVICES "BLOKIROVKAUSLUG", "BLOKIROVKAUSLUGI", "BLOCKSERVICE" or "04". To deactivate the service, you can use one of the above requests. In response, the Bank will block the provision of Mobile Banking services and send a response sms message with the text “Mobile Banking Services blocked”.
Step 10
Unfortunately, if you use the multifunctional service "Sberbank-Online", then with all your desire, you can neither disable the service "Mobile Bank", nor block it, since the capabilities of the personal account of Sberbank-Online do not allow you to adjust the service "Mobile bank".
