The presence of the car already makes it possible to provide cargo transportation services. But in order to make good money on this, you need to make every effort and treat this area as a serious business.
It is necessary
Cars, website
Instructions
Step 1
Develop your transparent customer relationship system. There are a large number of freight forwarding companies on the market, but few provide truly high-quality services. Often, after completing the work, the client hears the price several times higher than the one announced by the dispatcher over the phone. You should focus on meeting the needs of others, and not on your desire to make money.
Step 2
Formally register your company so that you can legally enter into contracts. This will increase the level of trust in your company from customers, who will not only contact you again, but also recommend you to their friends and acquaintances. Naturally, in order for you to fully meet the requirements and conditions of the contractual relationship, you must have a high-quality service. Also, this moment will protect you from clients who may simply not pay for the service provided.
Step 3
Hire or contract with a freelance lawyer who will not only draw up a standard contract for you, but will prepare documents for each individual case. Many clients sometimes want to make adjustments to documents.
Step 4
Challenge yourself to form a team of responsible and reliable employees. After all, the opinion about your company will depend on the quality of their work. Dispatchers should always be polite when communicating with customers on the phone, and loaders should treat the cargo as if it were their own property.
Step 5
Avoid working on Russian machines. Despite the fact that the cost of foreign cars is higher, they will save you money in the repair and maintenance of the entire fleet.
Step 6
Remember that moving is not a one-time service and you may be needed again. Each time you need to part with a client so that he again wants to contact you. Show concern and participation, respond to the wishes of your customers, and never ignore comments.
Step 7
Be sure to build your website and make the most of the internet to advertise your services. The presence of the site indicates the seriousness of the company. Make advertising stickers on the machines themselves with office phone numbers.
