If you have a need to find out the balance of your loan in a particular bank, you can use several methods to resolve this issue. Let's say you have already made several payments on the loan and want to know how much you still have to pay and how much you owe the bank. Or you want to repay the loan ahead of schedule, but you cannot find out the exact amount. Either way, you have several options.
Instructions
Step 1
The easiest and most convenient way is to call your bank's hotline or customer service center. Find the hotline phone in your loan agreement, which, by the way, you can call absolutely free of charge, both from a landline and from a mobile phone. Tell the operator your account number and surname and find out all the details that interest you: credit balance, debit, credit, etc. In some cases, a bank employee may need your passport data or the password word that you specified when concluding the loan agreement to verify your identity.
Step 2
A more modern method is the internet. Go to the official website of your bank, log in using your username and password, and get full access to all the information you are interested in. Follow the instructions on the site and, entering your personal data, find the metrics you need. The advantage of this method is the speed and accuracy of the answers, since you are working with a computer and you do not need to clarify or formulate your questions in different ways. The computer will give you a choice of all the available functions so that you can find exactly what interests you. If you have any additional questions, please contact the online support on the site.
Step 3
The easiest way, especially for the older generation, is to go directly to the bank. Take your passport along with the loan agreement and visit any bank branch in your city. A bank employee will answer all your questions, provide all the information and help in solving any problems related to the loan. Here you can also top up the balance on credit, if you cannot cope with this on your own using an ATM or electronic machine. This method is the oldest, but at the same time, the most reliable among all the others, since you personally interact with the bank and can make sure that all your actions are correct.
