Bank details are in the text of the agreement that you conclude with the bank when opening an account and issuing a plastic card. You may need them when you need to transfer money from this account or, conversely, replenish it using a cashless payment. The agreement may not always be at hand, but you can find out your bank details by phone.
It is necessary
- - computer and internet;
- - telephone;
- - passport.
Instructions
Step 1
When you need to find out the bank details of your account, it makes no sense to contact yourself or call the branch of this bank. Each of them has a hotline phone where you can contact the operator. Find it out by going to the bank's website via the Internet. In the search bar of your browser, type the name of the bank and select the site that is most likely to be listed in the first line as the most visited.
Step 2
Find your bank's round-the-clock toll-free hotline on the website and call it. So for Sberbank you will need to dial the number: 8 800 555 5550, in Alfa-Bank you will call the number: 8 800 200 0000, in VTB: 8 800 200 7799, in Gazprombank: 8 800 100 0701. Prepare your passport, the details of which you need to name.
Step 3
Before the operator gets in touch with you, you can hear a message that the entire conversation will be recorded. This is a requirement of the law, so you should not express your dissatisfaction. When the operator answers you, clearly state your last name, first name and patronymic, state your request to dictate bank details to you. You will be asked to provide the details of your passport: series, number, when and by whom it was issued. You will have to wait a bit until the operator has entered your data into the database and makes sure that the last name, first name and patronymic, as well as the passport data, match the client's data.
Step 4
To make sure that the caller is really a client of this bank, and not a fraudster who used his passport, the operator will ask you to name the code word that you specified when concluding an agreement with the bank. This could be your pet's name, favorite author, or more often your mother's maiden name.
Step 5
If you do not remember which code word was chosen, do not panic - the operator is obliged to tell you the question to which it is the answer. By correctly naming it, you have full access to your account information. You will be informed not only of bank details, but also information about the balance of funds on it.
