When making a purchase in any store, you conclude a sales contract with the seller, the confirmation of which is the receipt. Its presence allows you to confirm the date, time, purchase fact, as well as the volume and cost. Sometimes, this data plays a very important role in the life of the consumer. However, checks are quickly lost or worn out.
Instructions
Step 1
If you have lost a cashier's receipt, do not worry, you can terminate the sales contract, which is how the return of goods is called in the language of lawyers. Each item has its own serial number - an article, it usually consists of four or six numbers. The code is fixed in invoices and invoices, they are kept by the seller, the numbers of the article are repeated under the barcode. The cashier's check also has its own number. Now we can build some connection. Of course, the check itself cannot be restored, but you can try to make a duplicate of it.
Step 2
In order to make a duplicate check, you need to remember what day the purchase was made, at what time and how many things were bought. If the buyer remembers everything and can reproduce everything with confidence, then he can try to find this check in the cash register or automated service program. Usually all stores work in the 1C "Trade and Warehouse" program. She will help to make a duplicate.
Step 3
Run the program and log in. Select the "Journals" function, then "POS printer check journals". In this section, all checks that have been issued should be highlighted. It remains to choose the day of purchase and the approximate time.
Step 4
If the program has a search engine, then enter the article number, otherwise you will have to search manually. Find the purchase according to the article: everything must match, the article number and the time.
Step 5
Click Print and Duplicate. The machine will print two identical receipts, one of them remains with the seller, and the second is handed to the buyer, who attaches it to the application for the return of the goods.
Step 6
It should be noted that this procedure is not performed for every buyer who wants to return the item. The seller is obliged to coordinate his actions with the administrator and only then make a duplicate. You also need to beware of scammers. Look carefully at the article, color and model of the item. You should be well versed in the assortment of the store in which you work.
