Blocking of a plastic card can occur for a number of reasons. Thus, the client blocks the card on his own in case of loss. Another common case is entering an incorrect PIN code three times in a row. But the bank can also block the card in the event that, for example, if the card has an invoice in excess of its balance.
Blocking a plastic card at the moment when it is needed is always an annoying nuisance. However, it should be remembered that such a procedure was introduced, first of all, in the interests of the clients themselves, in order to keep their funds safe.
If the reason for blocking the VTB24 card was an incorrectly entered PIN code three times in a row, then a day later the client is given the opportunity to test his memory again and again try to enter the desired combination of numbers. In this case, the card is unblocked automatically without a visit to the bank.
For urgent unblocking of the VTB24 card, there is a free hotline in Russia: 8-800-700-24-24. VTB24 customers are advised to drive this number into their phone in case they lose their card - this number can be used to automatically block a plastic card. To unblock the card, you will need to name the full name, number, series of the passport, information about who issued it and when, and the subdivision code. To make sure that the client of the bank is really in touch, the operator may ask you to name the last transactions on the card with the approximate time of their execution.
In addition, you can unblock the VTB24 card at the nearest branch of the bank. For the procedure, you must provide a passport.
