The problem tree is a key schedule designed to facilitate the process of forming tasks in the enterprise and finding solutions. It allows you to determine the entire range of interrelated causes and consequences of the problem, almost completely excluding the influence of external subjective factors. The problem tree is one of the key tools in systems analysis. Let's consider the construction of this model using an example of an inconvenient timetable at a university.
Instructions
Step 1
Formulate the problem. It must exist in the present, not in the past or future. Be specific and avoid unnecessary words. Try not to touch on global problems, which are almost impossible to influence (“global warming”, “lack of spirituality in society”, etc.).
Step 2
List the stakeholders. That is, it is necessary to identify all the participants who are directly or indirectly affected by this problem. To do this, you need to answer the following questions. Who is most affected by this issue? Who will be directly involved in solving the problem? What organizations or groups of people can influence the course of work? Establish exactly how this or that stakeholder depends on the problem.
Step 3
Start building a problem tree. It consists of three parts: roots, trunk and crown. Roots are the reasons for the problem. It is they who determine its existence. If you fix them, the problem goes away. The trunk is the wording. Crohn's are any consequences that the problem entailed. Draw the trunk first.
Step 4
Next, you need to draw the roots. First, write down all the reasons that arise during the brainstorming session. Then group them and indicate the relationships. Try to find the maximum number of "roots", since it is their decision that will have a decisive impact.
Step 5
The last item is the crown. Identify the immediate points of contact between the problem and the consequences. Then track what other negative impact can be made, that is, go down to the level below. Continue doing this as long as the consequences are still within the scope of the problem.
