More and more often one can hear phrases: "International quality standard", "Quality management system". Many businesses proudly announce that their products or services meet international quality standards. But no one says why quality and its ISO standard are needed.
The most important condition for economic success is that if a product loses in terms of its price attractiveness for the consumer, then in order to remain competitive, it must win in terms of its quality. The issue of quality is important for enterprises, companies, organizations, firms and even individual entrepreneurs, so it should not depend on random factors. Those who are focused on the successful development of their business acquire and implement quality management systems at their enterprises. The introduction of these systems allows solving the issue of quality as a set of measures aimed at increasing the level of profitability, reducing the cost of marriage and its correction, eliminating the risks associated with quality issues, satisfaction of consumers and customers. This system also involves the employees of the enterprise, to whom it is necessary to bring their participation in improving the quality of the enterprise's products. It allows you to define and implement objective criteria for its assessment and establish those aspects of quality that are most significant for the enterprise at each specific stage of its development and activities. The quality management system refers not only to enterprise management, but to the entire company as a whole. This allows us to guarantee long-term relationships with customers and consumers and optimize production processes in accordance with the company's goals, which, in turn, leads to higher quality of goods and services provided, lower production costs to eliminate scrap, and increased profit and economic success. The quality of goods, products and services increases customer demand, influences the adoption of a positive decision on the second purchase, contributes to the growth of the company's business reputation. The result of this is an increase in the profitability and profitability of the enterprise, regardless of its size and form of ownership.
