There are several ways to check the balance of Raiffeisenbank debit and credit cards. This service is available directly at a bank branch, through an ATM, as well as remotely via the Internet or telephone.
Methods for checking the balance of a Raiffeisenbank card
You can check the balance by visiting one of the branches of the bank, or by selecting the option “Request balance” at the ATM. A complete list of branches and ATM locations can be found on the Raiffeisenbank website.
Remote methods of checking card balances are the most convenient. Raiffeisenbank offers 5 different ways to check your balance, which do not involve a personal visit to a bank branch.
Through the referral center
Holders of Raiffeisenbank cards can always find out the available card balance by contacting the bank's information center (Customer Information Support Service). The service also allows you to get the latest information about the transactions made using the card and block the card if it falls into the hands of fraudsters or in case of loss. Residents of Moscow need to call 8 (495) 721-91-00, for regions there is a free number 8 (800) 700-91-00.
Via Raiffeisen Teleinfo
The Raiffeisen Teleinfo system allows you to find out the balance on the card without connecting to the operator through the voice menu system. It is a round-the-clock system of access to card accounts. In the service, you can also block a card, get a pin code, find out a credit card debt.
To access the service, you need to call 8 (495) 777-17-17 (for Moscow) or 8 (800) 700-17-17 (for other cities). Next, you need to go through authorization in the system, following the prompts. Then - select item 2 (information on the map) in tone mode; 1 (balance sheet and recent transactions).
Via SMS notifications
To receive information about the current balance via SMS, you need to send the test "Balance ****" to 7234. Instead of asterisks, the last four digits of the card are indicated. The service is available only for those who have activated the SMS-notification service. Connection is possible through the Internet bank, contact center or directly at a bank branch.
If the state of the balance has puzzled you, SMS requests allow you to get a list of the last five transactions. To do this, you need to send a request "Statement ****".
Via internet bank or mobile bank
Raiffeisenbank's Internet bank has a wide functionality and allows not only to find out the available balance at any time, but also to pay for goods and services, transfer funds, etc. To access R-Connect online banking, you need to register in the system at the bank's office. Login is carried out on the page connect.raiffeisen.ru.
The online bank also has a mobile PDA version of the site, which is intended for smartphone owners. It has similar functionality. To access the mobile bank, you need to download the application to your phone.
You can receive monthly bank statements from Raiffeisenbank. This service is free and sent to customers by mail or email.
