If a bank card is "stuck" in an ATM, if you receive an SMS in someone else's name, if you were poorly served at a bank branch, or if you suspect fraudulent debiting of money from your Gazprombank account, you can quickly contact a financial institution by calling a free hotline. Moreover, the bank has several toll-free numbers, and it will not be difficult to call them.
For the convenience of subscribers of the most famous and widespread mobile operators in Russia (MTS, Beeline, Megafon, and TELE2, Motiv), Joint Stock Company Gazprombank has introduced a free round-the-clock short telephone number - 0701. The call for subscribers is free and will be received by bank employees in any time of the day. The line is multichannel and works around the clock.
You can call the support service from both a landline number and a cell phone in Russia using the toll-free hotline +7 800 100-07-01. The number can be used to receive reference information from the answering machine-informant at the current rate of the value of PJSC Gazprom shares. Calls are accepted and help is provided by Gazprombank specialists around the clock.
The second hotline number of Gazprombank bank for calls made within the territory of Russia, if you are the owner of a bank card of a financial institution or a representative of a corporate client: +7 800 100-00-89.
If a Gazprombank client wants to contact a specialist from abroad, he can call one of two numbers free of charge: +7 495 913-7474 or +7 495 980-4313. The service is provided by the bank free of charge, and communication with the subscriber will be charged according to the current tariff plan of the telephone operator.
If a failure occurred with a Gazprombank plastic card and you need to make a call to a specialist from abroad for advice on this problem, then you should call any of the following call center numbers: +7 495 980-4141 or +7 495 913-7999. When calling from any country in the world, a client pays exclusively for roaming services. Please note that a call from abroad is charged by the mobile operator as for any call made in roaming.
Corporate clients wishing to contact Gazprombank from anywhere in the world can call the support number: +7 495 428-5005.
For any questions, the bank provides consultations by international numbers +7 495 983-1800 and +7 495 287-6100. These are the bank's reception phone numbers.
You can send a fax message from any city in the world at the bank number +7 495 913-7319.
If there is a need to send a written request to Gazprombank, but it is not possible to send a fax, scanned documents are accepted to a single email address [email protected], as well as in the "Feedback" section on the bank's website gazprombank.ru. The message can be typed directly into the feedback field and attached as a separate file to the appeal.
