National Bank TRUST is a credit financial institution, part of the Otkritie Bank PJSC group of companies. TRUST clients are served in a network of branches in almost all major cities of Russia. Consultations can be obtained both from the manager in the office and by phone.
PJSC Bank "Trust" has a general banking license No. 3279. The main areas of financial activity of Bank "TRUST" are retail business, work with medium and small entrepreneurs, as well as with corporate clients.
The Bank "Trust" operates a hot line around the clock, which is served by several operators on a multichannel telephone.
There are separate rooms for clients from the capital and from the regions. For convenience, numbers for dialing from both stationary and cellular phones have been introduced. When calling the bank's hotline, it may be necessary to identify the client by passport, bank card and in another way.
A free call to the hotline is possible at 8 (495) 587-9044 if you live in the capital or the Moscow region, or at the toll-free number 8 800 200-1144 if you are in any region of Russia.
8 495 587-90-44 is also a multichannel number, calls are accepted from individuals and legal entities both from Moscow and from any foreign country. Communication is charged according to the terms of your contract with a cellular or fixed-line operator.
If you call the hotline 8 800 200-1144, you will have to listen to the greeting of the answering machine, switch to tone mode and select the required service using the voice menu. When calling this number within Russia, the largest mobile operators in Russia are not charged.
Additional numbers
If you need to call directly to any of the branches of the bank "Trust" on the official website of the banking institution, you should find the desired branch and its contacts. A call within your city to the selected branch is paid according to the tariffs of your cellular operator.
Where to call with questions about the reorganization of the "Trust" office network
Since the branches of the Bank "Trust" are currently at the stage of integration into the structure of the financial group "Otkritie", a number of offices of "Trust" will be reorganized and transferred to the territory of the operational offices of the bank "Otkritie".
The list of Russian cities with the closing offices of "Trust" and alternative addresses of the branches of the operating partner bank for regular customers to serve the clients of the bank "Trust" are given on the official website of the organization. This information can also be clarified at any office of Otkritie Bank and in the Trust's contact center. The numbers are given above.
If it is necessary to resolve issues on agreements concluded with the Trust, you can use:
- Online service channel for banking products for individuals "Trust Online"
- Russian Post for letters: 410071, Saratov, Shelkovichnaya Street, 186.
