MTS Bank provides its clients with qualified advice on products and services. To do this, you need to call the free hotline number and select the appropriate item in the voice menu.
MTS Bank
The financial organization was founded in 1993 in Moscow as a closed joint stock company. The head office is located in the capital. In addition, the network has 7 branches in large cities: St. Petersburg, Yekaterinburg, Rostov-on-Don, Ufa, Stavropol, Novosibirsk, Khabarovsk. 50 additional offices, 43 operating windows in 77 different localities have been opened throughout the country. Holders of credit cards of MTS Bank can use the services of a wide network of ATMs: more than 1180 devices. You can withdraw money and deposit cash in more than 100 thousand devices of the partner network.
The bank offers a wide range of financial services and products. Both individuals and legal entities are served. Private clients have access to mortgage and consumer lending, various deposit programs, issuing credit and debit cards, Internet banking, currency exchange, money transfers, investment services.
Legal entities are offered loans for large amounts, financing, placement of funds, settlement and cash services, remote control, currency control, bank payroll cards.
Hot line
Hotline operators take calls around the clock. Three multichannel numbers work to support users:
- for Moscow and the Moscow region - +7 (495) 777-000-1;
- for regions - 8 (800) 250-0-520;
- for subscribers of MTS, Beeline, Megafon, Tele2 - 0512.
Employees advise mainly on the issues of servicing bank cards. Operators will give information on other services of the bank. The hotline's work schedule is 7 days a week, 24 hours a day, without breaks and days off.
If you need to report cases of fraud, violations, abuse, you need to call the special number - +7 (495) 745-84-66.
Calls to all numbers are free from any Russian number. To reduce the load on the hotline, a voice menu is used. Using the speed dial keys, you can narrow your request and get to the specialist at your request.
After dialing the number, switch the phone to tone mode by pressing the "asterisks" button. After the greeting, select the desired item:
- 1 - find out the balance of the card;
- 2 - the amount of the minimum payment;
- 3 - mini-statement;
- 4 - deposit money to a mobile phone account;
- 5 - block the card;
- 6 - unblock the card;
- 7 - list of available commands.
To get information on loan products, use the keyboard shortcut:
- 4 + 2 - mortgage products;
- 3 + 2 - amount and date of the next minimum payment;
- 3 + 3 - the amount of debt;
- 0 - contact the operator.
By calling the hotline, you can change the access code, get information about the payment limit and get advice on special promotions and offers.
