Around the world from August 24 to September 12, 2018, the Jeans Fest campaign is taking place in Colins brand stores. The idea behind Jeans Fest is as follows - when buying jeans at the checkout, a discount coupon is issued for the next purchase. The discount varies from 20 to 50%.
How to return the jeans on the basis of which the coupon was issued.
If you bought jeans and the coupon has not yet been used
Under the terms of the Colins store, the exchange or return of unworn clothes can be done within a month. In this case, all labels must be in place. When going to the store, you need to have the item to be returned with you, a coupon, a check, a passport, and if the purchase was paid for with a bank card, then that one too. At the beginning, the jeans must be submitted for inspection. For example, if they only need to be changed due to size mismatch, then from the above documents, only jeans and a check will be needed, and the coupon will remain. But if you just need to return them, then first they will fill out an application for a refund indicating the details of the check and passport, take the coupon and return the money.
If you bought jeans and the coupon has already been used
If you only need to exchange jeans for a different size, then upon presentation of the jeans in marketable condition and the receipt, a replacement will be made. If you need a refund, then it will be necessary to return not only the jeans themselves, but also all other things for which a discount was made on the coupon. But this is on condition that these very things have not yet been in use and the tags have not been removed. If they have already been in use or there is no need to return them, then first, in addition to railway tickets, a refund is made for the entire discount receipt. The desired items are then purchased for the full price in effect at the time of return.
Return items purchased with a discount coupon
In this case, there will be no tricky moments. You can return or exchange one item or the entire check. But even if all items are returned according to the check, the coupon will not be returned, since it has already been used.
- To exchange in size (within 30 days) you need to have a receipt and so that the tags are not removed from things.
- To return items that did not fit for any reason, all tags must be in place. You should have a passport, a check with you, if the payment was made by a bank card, then it should be. The transaction has 30 days from the date of purchase.
- For a return on marriage (within 90 days), it is quite possible that there are no labels and a receipt. But if there is no receipt, then you need to remember at least the approximate date of purchase so that it can be found in the database. You also need to have a passport and a bank card from which the payment was made, if you paid not in cash.
