Money transfers is a fairly young service, which does not prevent it from gaining more and more popularity among users around the world. After all, translation is a convenient solution that allows the client to transfer funds to almost anywhere in the world reliably and quickly. The implementation scheme is simple and accessible, however, despite the openness of the procedure, situations arise when the payment is lost.
Instructions
Step 1
Organizations providing money transfer services initially try to minimize the likelihood of loss of payment: all its movements are recorded electronically, unique identification codes are entered for each, etc. Such measures allow you to control the process, solve problems associated with errors in identification data, and make the number of lost payments insignificant.
Step 2
If you nevertheless had to face a situation when the sent transfer simply disappeared, you will have to start looking for it. First of all, it makes sense to determine the conditions under which your search requirements are reasonable and will be fulfilled by the service provider. The basis for filing a claim is the exceeding of the payment deadline declared by the service provider. Terms may vary, so it is necessary to clarify the maximum delivery time when making a translation.
Step 3
The search for payment can be requested even before the expiration of the declared period, if the reason for the search is an error in the provided identification data. In both cases, the basis for the activity will be a receipt (or a copy thereof) confirming the fact of sending funds. Without this document, the chances that your request will be accepted and fulfilled are close to zero.
Step 4
If you have a receipt, contact your service provider and fill out a request to search for a transfer based on the details of the payment document. The sender, the addressee, as well as the legal representative of any of them can apply with the application.
Step 5
The search term is usually 30 days, it is stipulated in the regulatory documents. During this period, your payment must be found and transferred to the sender or addressee. If you incur any losses as a result of the loss of the translation, you have every right to file a claim with the service provider for compensation for the damage caused.
Step 6
Please note that the application should be submitted within a strictly defined period from the date of non-delivery of funds (the standard is 14 days), later you have the right to refuse the search.
