Opening a hotel is a large-scale and time-consuming task that requires the provision of many details and nuances at all stages from planning to the active operation of the hotel. Mini-hotels (no more than 50 rooms in size) are becoming more and more popular, both among business owners and guests. But whatever the scale, the basic algorithm for opening a hotel is universal.
Instructions
Step 1
Draw up a business plan that reflects the main parameters of the hotel (category, location, number of rooms), the volume of planned costs, sources of financing (own or borrowed funds) and payback periods, target audience (tourists, businessmen, groups or individual guests), pricing policy, etc. etc.
Step 2
Search for specialists who will take on the solution of architectural and design issues, the tasks of equipping the hotel premises and recruiting personnel. The services of a hospitality consultant will also be useful to you. It will help you avoid mistakes and optimize workflows at the stage of formation.
Step 3
Most of the hotels have a category of 3-4 stars, which means a high level of service, a variety of additional services, security. Star status cannot be officially obtained without the appropriate infrastructure. In addition, the area and equipment of the rooms must comply with the requirements of the relevant regulations.
Step 4
Hotel management can be entrusted to a company that specializes in this type of activity. In the case of mini-hotels, this function is often performed by the owner's family. At the same time, the staff often combines functions, for example, the administrator himself serves breakfasts, and the driver performs auxiliary work.
Step 5
For a hotel to function successfully, your potential customers need to know about it. To do this, it is necessary to carry out a number of marketing and advertising activities: - The hotel needs its own website on the Internet - its business card. On it, be sure to post high-quality photos of rooms and main premises, a list of services, price gradation, provide for the possibility of online booking;
- Find out the conditions for placing information about your hotel in specialized catalogs;
- Establish partnerships with related services: travel agencies, restaurants, beauty salons, etc.;
- Do not dismiss word of mouth in the person of your relatives, friends and acquaintances.
