The question of clarifying the amount of the loan payment may arise for several reasons. For example, if a schedule is lost, large amounts of payment were previously made at its monthly repayment, a payment was missed, an incomplete amount was paid, or in general there is an intention to pay off the entire debt ahead of schedule.
Instructions
Step 1
Detailed information on the terms and amounts of monthly payments is contained in a special annex to the loan agreement. The document is usually called “Payment Schedule”. All information is provided in the form of a table, in which you can see not only the next installments, but also the amount of the remaining debt. The funds must arrive at the bank before the specified date. Otherwise, you will be charged penalties or fines for each day of delay.
Step 2
If the loan agreement is not at hand, then you can use the Internet. The websites of almost all banks provide a service called "Personal Account". The login and password for entering is generated automatically when receiving a loan, these data can come in the form of SMS messages or they are generated by the lender independently when calling the contact center.
Step 3
The personal account displays complete information about the loan. In addition, here you can change your details, for example, residence address, passport details or contact phone number. Registration in your personal account and all operations are most often confirmed by special codes or SMS passwords that come to the phone number specified in the loan agreement.
Step 4
You can find out the amount of the loan payment by phone, which is indicated on the official website of the bank or in the loan agreement. During the conversation with the operator, you will need to introduce yourself and answer a few questions. Check the memory of SMS messages in your phone. Most often, information about the upcoming payment and the date of its repayment is sent by banks in advance. If this service is not connected to you, then when visiting the bank, ask the employees about the possibility of connecting it.
Step 5
You can get a duplicate of the payment schedule or find out the amount of the next installment on the loan at the bank branches. When applying, you will need to have your passport with you.
Step 6
You can order a duplicate of the payment schedule electronically. To do this, you need to go to the official website of the bank and draw up an appropriate appeal, not forgetting to indicate your email address, contact phone number and personal data.
