It is a real art to conduct business negotiations correctly. Diplomatic skills can be given to a person from birth, but it can also be learned. There are several principles and rules, following which, it will be much easier to achieve success in business negotiations. Business etiquette is also one of the most important components of the issue.
Instructions
Step 1
Every little thing matters. In order to properly negotiate, you should try to take into account as much as possible.
Step 2
According to the rules, you should meet your business partners around the middle of the room and shake hands with them. If you do this right at the entrance, partners may perceive such a meeting as ingratiating themselves. If you sit patronizingly in your place, waiting for the other side of the negotiations to come up on its own, this is already a condescending attitude that can hurt.
Step 3
The handshake should be firm, but not too harsh. A soft handshake is not accepted in business negotiations. If, out of courtesy, you do not "use force" during the handshake, then business partners may perceive this as a symbol of non-traditional orientation.
Step 4
The party organizing the meeting place for the negotiation should make sure that the guest party feels on a par with the host. The most convenient seats go to the negotiation leaders, while the lower-ranked employees are located farther from them. But according to business etiquette, women, even if their position is quite insignificant, cannot be in the "worst" places.
Step 5
Each negotiator should have water, a notebook with a pen, fruit or candy on his table. After about 5-10 minutes of negotiation, it’s time to bring coffee and tea.
Step 6
Usually, they do not immediately start talking about the question of interest. At first, small talk is conducted for several minutes. If the negotiations are already coming to an end, and the guest party, having not decided on a decision, begins to remember anecdotes or translates to conversations on extraneous topics - this is a sign that the company's management needs to reflect, the answer will be a little later.
Step 7
At the end of the negotiations, wine and small sandwiches or cakes are served. If the negotiations ended in reaching an agreement or concluding a contact, champagne must be served. The host party escorts the guests to the street to transport.
Step 8
The psychological side of contracts is extremely important. It is helpful to find out about your partner's weaknesses and strengths in advance. Taking advantage of weaknesses or not is a choice for a specific situation, but underestimating the strengths of a business partner is already a mistake.
Step 9
It is necessary to consider in advance the strategy of behavior, the main line and the plan of the negotiations. At the same time, the partners will also have their own line, and it is important not to infringe on anyone's interests here.
