What To Control: Result Or Process

What To Control: Result Or Process
What To Control: Result Or Process

Video: What To Control: Result Or Process

Video: What To Control: Result Or Process
Video: How To Just Focus On Work Without Being Attached To Results 2024, April
Anonim

Each leader has his own view of the problem of control and methods of solving it. After all, there are several options. For example, you can only be interested in the result or track all stages of the project. Therefore, first it is necessary to determine the most effective approach.

What to control: result or process
What to control: result or process

The reasons

The importance of such an undertaking is often denied by employees. After all, control is a conditional constraint on their freedom. However, such verification is considered the main task of the manager.

Control is essential as an organization grows. Because with the expansion of the hierarchical structure, the risk of deterioration in performance at lower levels increases. Checking in this case is needed to identify problems and quickly resolve them.

Objects

Tracking the totals is certainly important. At the same time, process tracking allows you to detect deviations and take immediate action.

In the case of a positive result, the process that contributed to this is not of interest to the leader. However, otherwise, it is necessary to identify the cause of the failure.

The culprit of a negative result may be, for example, insufficient qualifications of a subordinate. In this case, training is necessary. In addition, you should ensure an even distribution of tasks, motivation and more. That is, in order to accurately find out the reason for the failure, you should carefully monitor the stages of project implementation.

Methods

Process control comes to the fore if employees perform a standard set of functions on a daily basis. Indeed, in this case, the result of the work of the staff is the observance of certain regulations and the fulfillment of official duties.

The result should be monitored in the absence of a strict work order. That is, the employees choose the ways to accomplish the task themselves. In this case, they work with different efficiency. Therefore, verification is needed to determine the optimal solution to the problem.

It is also worth checking the work of young professionals, programmers, researchers and managers.

Errors

Control will not bring the desired result without a clear understanding of the essence of the audited process. Moreover, it should be systemic, and not intrusive. Covert control, which turns into overt control, will also negatively affect the work of the subordinate. After all, the employee will be demotivated. Formal checks will not produce the desired result. Indeed, in the absence of specific goals and actions, it does not work.

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