The loss of a plastic card entails a lot of activities that must be performed in order not to lose money and regain control over the account.
It is necessary
- - passport;
- - 200 rubles.
Instructions
Step 1
If you find that your card is missing, first of all, call any branch of Sberbank (it is desirable that this is the branch where you issued the card). The bank operator will ask you for the secret code. Name it and ask the operator to block your card.
Step 2
Come to the branch of Sberbank and write an application for the restoration of the card in two copies. In your application, indicate that recovery is necessary due to the loss of the card.
Step 3
The bank employee who issues the application forms for card restoration will give you a receipt for payment for card blocking services. To date, the cost of the card blocking service is 200 rubles. Pay the receipt at the bank's cash desk and submit it to the employee who accepted your application for card restoration. An exception to this rule is the Maestro or Visa Electron cards, which are blocked free of charge.
Step 4
If there was money on the card that you want to withdraw, go to a bank employee with a passport. He will write out the balance and a receipt for the entire amount that was on the card at the time of its blocking. Go to the cash desk of Sberbank with the receipt and get the money.
Step 5
After a few days (please check with the bank's employees for the restoration period), come to the branch and receive a restored card.
