Anyone can get information about the work of Promsvyazbank by calling the hotline. Employees will talk about loan offers, give advice on the location of offices, ATMs, new promotions and offers. The call is free and the hotline is open 24/7.
Promsvyazbank
PJSC Promsvyazbank is a large universal bank. The organization has a developed network of branches and operates in many regions of Russia. The main activity is lending and servicing corporate clients' accounts. The bank has been working with individuals since 2005.
Promsvyazbank consistently holds leading positions in various ratings and is among the TOP-10 largest banks in Russia in terms of assets. The bank provides a full range of services for corporations and small businesses, as well as individuals. The organization's clients include more than 93,000 Russian enterprises and more than 1,400,000 Russian citizens. Branches and regional points of sale are located in major cities of the Russian Federation, as well as in Cyprus, India, Kazakhstan, China and Ukraine.
Hotline Promsvyazbank
Promsvyazbank clients can contact the hotline employees at the following phone numbers:
- General hotline number: 8-800-333-03-03;
- Additional numbers for individuals - 8-800-333-03-03;
- For residents of Moscow - +7 (495) 787-33-33;
- For legal entities - 8-800-333-25-50.
All calls are free to Russian numbers. You can call at any time of the day or night - the line works around the clock.
A separate line is provided for feedback and complaints. You can report the quality of service by calling 8 (800) 700-50-33. This number is also free. In addition, you can leave a review on the company's website.
Of the hotline phones of Promsvyazbank, only the Moscow central number +7 (495) 787-33-33 is charged. It is charged at standard rates.
The hotline employees will help to solve most of the problems that the bank's clients have and answer any questions you may have. Operators can block the card in case of its loss or other emergency situations (if the client proves that he is the owner of the card). The consultants will give information about the balance and the latest transactions on the card, help you remember the code word, talk about services and special offers for legal entities and individuals.
The support service will tell you about loan offers, but you can apply for a loan only with your personal presence at the bank's office. Cards and consumer loans are not issued by phone. Also, you will not be able to find out information on the card if you do not confirm that you are its owner. This can be done by naming a codeword or other identifying data.
According to the quality standards set in the bank, operators must answer in one minute. If the wait is delayed or the employee turns out to be unprofessional, you can leave a complaint by phone or on the website.
