VTB 24 is one of the largest Russian banks providing services through numerous branches, as well as online. On request, customers can connect the mobile bank VTB 24 to receive full service in various directions.
To connect to the VTB 24 mobile bank, you must be a client of this organization. You can become one only after concluding an agreement on opening a bank account, receiving a debit or credit card. To get the paperwork, visit the closest VTB 24 branch and contact the staff with a corresponding request, providing your passport.
The first step that all new clients are offered to go through is to sign another contract for connection to the VTB-Online service. This is a free option that allows you to use most of the bank's services remotely through the website https://online.vtb.ru. The customer's bank card or account number is used as a login to enter the personal account, and a temporary password, which can later be seen on your own, will be provided by bank employees when signing papers.
The Mobile Bank is an application for smartphones and tablets, in fact, it is a special simplified version of the VTB-Online Internet service. The application is available on iOS, Android and Windows Phone operating systems. To use the service in the future, you will need an active mobile Internet. You can find the program through the online store of your device. It is enough to enter "VTB" in the search bar and select the bank's official application, starting its installation.
Start mobile banking and sign in to the service. As a login, use the number of a valid bank card or a unique customer number (UNK), which is specified in the service agreement. The password to enter the account will be sent to your mobile phone number. If the SMS distribution service is not available, call the bank's free hotline 8 (800) 100-24-24, select the section "Accounts, deposits, Internet banking" and follow the instructions. Remember to change your password when you first log into the app for security reasons.
The following services are available to customers in the VTB 24 mobile application:
- payment for utilities, internet, TV and cellular communications;
- obtaining statements of accounts and cards;
- transfers from card to card or from account to account (both within the banking network and to other banks);
- opening and managing deposits and savings accounts;
- search for the nearest ATMs;
- viewing exchange rates and currency exchange online.
Registration in VTB-Online and obtaining a link to download a mobile application is also available when using ATMs of the VTB 24 network. Enter your PIN code for your bank card, go to the "Settings" section and click on the "Login and password for VTB-Online" item. Select the required service and activate it by re-entering the PIN code.
