Service for the repair of household appliances is a profitable occupation for good craftsmen, whose work is properly organized. Skillful management combined with good hands can produce impressive results.
It is necessary
- -small room (divided into a room for receiving orders and a work area);
- -memorable phone number;
- -base of suppliers of spare parts;
- -a set of universal tools and test equipment;
- -Multiple replaceable craftsmen.
Instructions
Step 1
Decide whether your service center will operate as an authorized repair shop for one of the well-known brands, or you will work independently, repairing all brands of household appliances. The first option may seem attractive only externally - foreign manufacturing firms, as a rule, offer conditions that are unprofitable for an entrepreneur. Therefore, in most cases, craftsmen prefer to open universal repair centers for almost any household appliance.
Step 2
Think over how orders will be taken in your center - arrange in the room where the workshop will be located, a mini-office with a phone where you can answer customer questions. It is desirable that the negotiations are not conducted by the master himself, constantly breaking away from work, but by a person who is free from work - for example, one of his female relatives can be involved in the business. It is also good if your service center has an easy, memorable number.
Step 3
Choose a scheme of work with suppliers of spare parts - the availability of the required spare part will often determine the lead time of the order, and the very possibility of its execution. It is good to have a database of proven suppliers, which can then be regularly updated along the way. If you do not have any base at all, then try to find opportunities to get the most demanded spare parts quickly and at a reasonable price even before the opening of the center.
Step 4
Evaluate your technical capabilities - whether you are able to handle any work personally (such centers are usually opened by the masters themselves), and whether you have all the necessary equipment and tools for work. If you do not know the device of any kind of household appliances (for example, refrigerators) very well, and you are not confident in your abilities, find a companion who would be well versed in the work of this particular type. Two or three successive foremen and one person answering phone calls - this is the optimal team for a service center for the repair of household appliances.