Do you buy things on eBay often? Or just about to make your first purchase? And in fact, and in another case, it will be useful for you to read about how to choose the right seller.
Any buyer choosing a seller prefers an eBay member with a long history of trading and the highest percentage of positive reviews. Ideally, there should be no negative reviews at all. Or it is better that such a deal happened some time ago. Anyone can see a breakdown of the estimates for 1, 6 months, or a year.
You can also read the last few reviews to get some idea of the seller. The detail of the seller rating must provide an honest rating, as it is compiled anonymously.
If you look at the comments and the detailed rating, you can form an objective opinion about the seller. It is recommended to find out the reasons for negative reviews separately. It's not uncommon to see a seller responding to a negative review explaining the reasons for the problem.
Whoever sells things has an interest in getting overwhelmingly positive feedback. Feedback shows how reliable the counterparty is.
Someone who has a lot of sales on eBay is not always able to track the success of each transaction in time. There are two ways to respond to negative feedback.
Initially, it should be answered. The seller's testimonial and replica helps to form a balanced point of view.
If necessary, you can contact the administration. There are strict rules governing the reasons for removing negative reviews, eBay only removes offensive reviews and defamation.
Prevention is the best medicine. It is advisable to keep in touch with the buyer until the completion of the transaction. It is advisable to request feedback to find out about possible problems. It is better to resolve possible troubles before receiving a negative review.
In 2008, eBay changed the feedback system. Initially, community members could leave mutual feedback. However, the ability to leave negative feedback to an unhappy customer created problems. First of all, there was an eye for an eye effect. The buyer leaves negative feedback and the seller immediately responds in kind.
The review could have been revoked earlier. This encouraged individual contributors to intimidate reviewers. Now, a customer who has no purchase history cannot leave negative feedback to a customer. Detailed user statistics are also a big step forward.
