The computer business is one of the most profitable and profitable. Despite the high competition in this area of business, opening a computer service is a win-win business idea. Computers have become an integral part of our life, and nowadays, more than ever, repairing computers, installing software and software, treating the system from viruses or, say, data recovery is more expensive.
Instructions
Step 1
First of all, you need to think about making your new service stand out from the competition in the services offered. For example, in addition to the standard package of services, you can add service to corporate clients, as well as the presence of a consulting center, where your clients can get answers to all questions by phone, online or by e-mail.
Step 2
In the future, you can consider options such as the creation and support of web sites of any level of complexity, as well as training courses for studying computer literacy or the currently fashionable direction of web development.
Step 3
At the initial stage, you will not need any serious financial investments to open a computer service. Emphasis should be placed on the professionalism, quality of service and efficiency that clients expect from this type of service. In general, the amount of initial investment depends on where you are going to take the first steps in this direction. In the event that the beginning will be customer service at home and advice on various issues, you only need a small office space, as well as one or two managers who will take orders by phone and online. If necessary, you can buy inexpensive computer hardware by agreement with wholesalers with component parts.
Step 4
Providing emergency computer assistance is a very profitable business. In simple cases, it is estimated at around 500 rubles; consequently, more complex operations are more expensive. Your employees may initially work on piece-rates, bringing you a certain percentage of each order. The main thing is to find professionals in their field, punctual and responsible. It is also important to develop a scheme of communication between the foremen and the manager-operator who takes orders. The number of employees depends on the scale you intend to cover.
Step 5
Seeking advice by phone or via the Internet often helps to solve problems faster than the arrival of a foreman. Not all problems are as dramatic as they seem at first glance. And the sometimes arising problems, when you need to install new equipment or deal with new software, are easier and cheaper to overcome by talking to a specialist and getting a detailed consultation.
Step 6
Special attention should be paid to advertising. Taking into account the specifics of the computer sphere, it is necessary to create a website for the company, where clients can receive advertising information, familiarize themselves with the price list, and also get the opportunity to communicate directly with managers and operators. To attract potential customers, it is useful to post useful information in the framework of a computer topic. On the one hand, it will help people find answers to various questions, and on the other hand, it will demonstrate your concern for clients and professional competence. It is worth spending money on website promotion, because potential customers can find you via the Internet.
Step 7
In addition, you can think about an option like promotions. These can be advertisements in free newspapers, posters and flyers. It is necessary to create a bright, memorable advertising concept that attracts the attention of people. All clients should leave business cards or postcards with the coordinates of the company.
Step 8
Considering that the human factor (i.e.employees) for such a company is important, then caution must be exercised in their selection, as well as provide the staff with an attractive working environment. By implementing good governance, you are sure to achieve success.
