Plastic cards are one of the most popular means of non-cash payments for goods and services. Wages, bonuses and other funds are transferred to them. But at any time, debt may appear on your card, so it is important to know how you can check for its presence.
Instructions
Step 1
It is worth noting that debt can arise in several cases, namely when withdrawing money for the annual service of the card, and when the available funds are overspending. The first operation can occur even when your card has a minimum amount of funds.
Step 2
One of the most accessible ways is to contact the bank where you opened the plastic kata. To do this, you must have a document confirming your identity, namely a Russian passport, a foreign passport or a military ID. In the office of the institution, contact a specialist in the service department, after clarifying the information, the employee will report the existing debt on the card.
Step 3
If the card is in your hand, and you know that the ATM is close to you, then you can request the balance of funds on your account in this way. To do this, you need to insert the card into the device, enter the password, and select the "account statement" item. Such an operation is available even with a minus amount of funds. After that, you will be provided with information at the moment.
Step 4
If your bank provides an Internet banking system, and you are registered in it, through the Internet you can access your personal account on the institution's website and follow the link "account information". Information about the amount owed will be available on your computer screen.
Step 5
All banks have a customer support service. You can find out the phone number in the help desk, or in the documents that were provided to you during the opening of the card. After the specialist answers, state the purpose of the call and your last name, first name, patronymic. Perhaps the specialist will require additional information from you - a series of passport number, address of residence. If the contact details are correct, they will tell you the amount owed.
