Negotiations are communication between parties (partners or employees) to achieve set goals, resolve disputes. Moreover, each of the parties has equal opportunities in control over the situation, as well as in decision-making.
Instructions
Step 1
Do not negotiate with people who are not competent enough to discuss the required issue. If you have any doubts about this, then check with representatives of their names, dates and other data that can confirm their degree of responsibility.
Step 2
Don't write anything down without firm conviction. After all, as soon as something is drawn up in writing, it will impose some obligations not only on you, but also on your customers. This is especially important when you are negotiating with professional buyers who will use any written facts as a means of pressure on you.
Step 3
Consider the possibility of giving up when the other party deems it clearly beneficial. For example, if you are offering a product, then you will have a good opportunity to ask certain questions and identify the benefits that the buyer wants to receive.
Step 4
Prepare at least 5 options that may interest other negotiators. In this case, you can find out in advance, even before the conclusion of the deal, what exactly is possible to offer additionally.
Step 5
Prepare several options for discounts that you can make (excluding price). Do not negotiate prices under any circumstances. Negotiate other issues, such as order fulfillment speed, technical specifications.
Step 6
Treat the other side with respect. Negotiate only on goods or services, without touching on personal issues. Don't let your negotiations get personal.
Step 7
Do not end the negotiation process until both parties are aware of what was negotiated. To do this, at the very beginning of the negotiations, clearly state what you want to achieve through this discussion.
Step 8
Do not offer additional services until the buyer provides you with additional information and you are "stumped" about the price.
